City of Spokane utility bills include charges for water, wastewater, stormwater, and solid waste collection. Bills are sent monthly to more than 70,000 residential and business customers within the City and adjacent areas with City utility services.
The City is committed to assisting its customers while our community responds to slow the spread of COVID-19. Here is what’s happening:
In all our utility areas, we strive to provide our customers with excellent, reliable, and affordable service. We work to make our bills understandable and predictable. Customers can lower their utility bills by taking steps to reduce their use of water (Slow the Flow) or by recycling more so they can use a smaller garbage cart.
Utility rates are reviewed annually by the City's elected leaders. The Mayor proposes the rates, and the City Council adopts them after holding a public hearing on the rates. The Mayor has committed to limiting annual rate increases to inflation to maintain the affordability of utility services.
The City of Spokane has been directed to provide information about the lawsuit entitled Durgan et al. v. City of Spokane. Here is the information, and here is a link to the web site about the lawsuit.
Each year, the City bills about $150 million in service charges. Collection rates consistently are above 99 percent of billings, providing for a very efficient and effective service, keeping costs low for the utilities and ultimately our customers.
Spokane City Hall
808 W Spokane Falls Blvd
Spokane, WA 99201
8 a.m. - 5 p.m.
Phone: 311, or for outside city limits, 509.755.CITY (2489)
7 a.m. - 6 p.m.